In the first post I asked “What is Lean Thinking?”. In this post I will consider; 1. What legal organisations could learn from Tesco (& Zara, GE, Starbucks, Toyota, NHS, MOD, HM Prison Service, HM Court Service etc) and , 2. How can they use Lean Thinking to [...]
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“Lean Thinking has been an enormous influence on my business thinking. It shows you how you can fundamentally transform your business” Sir Terry Leahy, Chairman & Chief Executive Tesco PLC. So if Sir Terry Leahy says Lean Thinking has been an enormous influence and can fundamentally transform business what is it? Before we jump straight [...]
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A while ago, on Linked In I started a discussion thread on just what it was that clients looked for from their solicitors based on the “four As”. They are; – Affability – Accessibility – Ability – Affordability I asked which was the most important attribute and was delighted to find that most people, if [...]
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