Rarely a day goes by now without someone somewhere writing about the Legal Services Act or Tesco Law or from providing predictions of impending doom. The end is nigh, or is it? Is it opportunity or is it threat? A good place to look for coverage of all these issues and more is Neil [...]
A Blog about UK Legal Services Deregulation
Monthly Archives: April 2010
Lean Thinking in the Legal World #2
In the first post I asked “What is Lean Thinking?”. In this post I will consider; 1. What legal organisations could learn from Tesco (& Zara, GE, Starbucks, Toyota, NHS, MOD, HM Prison Service, HM Court Service etc) and , 2. How can they use Lean Thinking to [...]
Lean Thinking in the Legal World #1
“Lean Thinking has been an enormous influence on my business thinking. It shows you how you can fundamentally transform your business” Sir Terry Leahy, Chairman & Chief Executive Tesco PLC. So if Sir Terry Leahy says Lean Thinking has been an enormous influence and can fundamentally transform business what is it? Before we jump straight [...]
Lean Thinking
A while ago, on Linked In I started a discussion thread on just what it was that clients looked for from their solicitors based on the “four As”. They are; – Affability – Accessibility – Ability – Affordability I asked which was the most important attribute and was delighted to find that most people, if [...]
